FAQ’s

Do you offer free shipping?

Yes, spend over £100 on products excluding postage costs to qualify for free shipping, simply enter code FREESHIP at checkout to redeem this offer.

How long will it take for my order to be dispatched?

We aim to dispatch orders within 3 working days, however, we are only human so please bear with us during busy times such as Holidays and sales.

How long will my order take once it is dispatched?

We use Royal Mail 48, with a delivery time of 2 – 3 days from dispatch and Evri tracked for heavier parcels with a delivery time of 3 -4 days from dispatch.

Which countries do you ship to?

At the moment we only ship within the UK, in the near future we will be branching out to other countries. The best way to keep abreast of developments with shipping and all other things Kelobee is to sign up to our newsletter at the bottom of the page and follow us on Instagram @kel.obee

How accurate are the colours represented?

We do our best to accurately represent the colours of our fabrics and items in our photographs, however, as always, computer screens and cameras may show the colours a little differently, please bare this in mind.

Do you offer a swatch service?

Yes, please contact us via the contacts page or by emailing hello@kelobee.com to request a swatch.

If your questions aren’t covered above, please contact Kelobee using the contact us page or by emailing hello@kelobee.com